Frequently Asked Questions | 1-800-RID OF IT

Frequently Asked Questions

or call 1-800-743-6348

General Questions

  • What does 1-800 RID-OF-IT do?

    1-800 RID-OF-IT Junk Removal Toronto provides residential and commercial trash removal throughout the greater Toronto area. Our rates include the loading of materials from anywhere on your property, and a thorough cleanup at the end of the job. We recycle up to 60% of all the junk we remove!
    Things we do include:

    • appliances removal
    • trash hauling
    • yard clean up
    • garbage disposal
    • junk removal

  • Do you Recycle?

    Yes! We recycle more than 60% of everything we pick up!

  • Disposal Bins

    1-800-RID-OF-IT Junk Removal Toronto does supply disposal bins. This solution is generally more suited to longer projects like home renovations and additions. Here, constant removal of waste material is essential to maintain a safe, orderly work environment. However, disposal bins do take up a lot of space and may block access to your driveway. If parking is a consideration, then regularly scheduled pickups might work better. Give us a call for a free consultation and find the solution that best fits your project.

  • What type of materials do you take away?

    We haul almost all non-hazardous materials including construction and renovation waste, yard waste, household junk, appliances, and even old smelly compost. We also remove and dispose of old appliances, garbage, junk, yard debris, old couches and more! See the complete list of items we pickup here.

  • How do you charge?

    We charge based on volume per truckload. However, if the material is extremely heavy a surcharge is applied based on weight. These items may include but are not limited to drywall, waste, concrete, bricks, deck board

  • How big are your trucks?

    Our one-tonne rubbish hauling trucks have a 16 cubic yard (432 cubic feet) container built on the back. The container is 10.5 feet long, 8 feet wide and 5.75 feet high. This is about the same capacity as four level, loaded pick-up trucks.

  • What equipment does your truck come with?

    Our trucks come with two strong, efficient staff, plus several shovels, brooms, and a dolly. If necessary, we can arrange for other tools like a wheelbarrow, ladder etc.

  • How much notice do you require?

    Same day or next day service is the norm.

  • Do you offer scheduled appointments?

    Yes, we do offer scheduled appointments. However, since we do not know the exact size of every job before we arrive on site, we book our arrival in a two-hour window of time.

  • Where are you located?

    We currently offer junk hauling, garbage removal and trash hauling services throughout the greater Toronto area.

  • How can I pay?

    We accept Cheque, Visa, E-transfer, and Master Card.

  • Do you take cash?

    We discourage payment by cash. Our drivers do not carry change and it can be unsafe for them to carry large amounts of cash.

  • Can you move a couch from one location to another location?

    Due to the nature of business, we are unable to move materials for customers as our trucks are waste and we do not carry moving insurance.

  • I have some junk at one site and some at another; can the jobs be done together?

    Yes, however if the sites are more than 5 Km (3.1 miles) away, we charge as if we are doing two separate jobs at two separate sites.

  • Do you take paint?

    1-800 RID-OF-IT Junk Removal Toronto can not haul paint cans. If they are empty, or if the paint has solidified in the container you can dispose of them in your blue bin. If your paint is still liquid, your local paint store can provide you with a list of depots in your area.

  • Do you take any hazardous materials?

    No, our trucks are not licensed to haul hazardous materials. If you have a question about a type of material, please contact 1-800-RECYCLE

  • Are you insured?

    Yes, we are fully covered with Workers Compensation, General Liability and Auto Insurance.

  • Are you licensed?

    We are licensed to operate in all jurisdictions in the greater Toronto area.

  • Can you give me an exact price over the phone?

    No, we can give an approximate estimate via phone, or you can use our Price Estimator that’s displayed throughout the site. We can provide a no-obligations exact estimate on-site only.

  • Do I need to be on-site to my materials hauled?

    As long as we can contact you before we get rid of your items, it is not necessary for you to be on-site.

  • Can you do the job after business hours?

    Yes. Please provide one week notice for after hour jobs.

  • What types of junk removal services does 1-800 RID-OF-IT offer in Toronto?

    1-800 RID-OF-IT provides full-service residential and commercial junk removal across the Greater Toronto Area. Services include furniture removal, old appliance pickup, mattress removal, construction and renovation waste removal, yard waste cleanup, and event cleanup services. All items are safely loaded, removed, and disposed of responsibly.

  • Do you offer same-day junk removal services in the GTA?

    Yes, 1-800 RID-OF-IT offers same-day junk pickup throughout Toronto and the GTA, subject to availability. Customers can book a same-day service for urgent junk removal needs, including home cleanouts, renovation debris, or commercial waste removal.

  • How much does junk removal cost in Toronto?

    Junk removal pricing in Toronto depends on the volume of items, type of junk, and accessibility. 1-800 RID-OF-IT offers transparent, upfront pricing with no hidden fees. Quotes are typically based on how much space the junk takes up in the truck, making it a cost-effective option for both residential and commercial clients.

  • What items can be picked up and removed?

    1-800 RID-OF-IT removes most non-hazardous items, including old furniture, appliances, mattresses, construction debris, yard waste, and general household or office junk. If you’re unsure about a specific item, our team can confirm whether it can be safely removed and disposed of according to local regulations.

  • Is junk removal done safely without damaging my property?

    Yes, all junk removal services are performed by trained professionals who prioritize safety and property protection. 1-800 RID-OF-IT ensures careful handling of items to avoid damage to walls, floors, driveways, and surrounding areas during the removal process.

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